EulerHive Privacy Policy

Introduction

EulerHive, an IT services and software engineering provider based in Ahmedabad, India, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you interact with our website, client portals, or engineering services (collectively, "Services"). By using our Services, you consent to the practices described in this policy in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

We collect information to deliver and optimize our engineering services, which include custom software development, cloud infrastructure architecture, and technical consulting.

1.1 Information You Provide

We collect personal information you voluntarily provide when you:

• Fill out discovery or inquiry forms on our website.
• Schedule technical consultations or architectural reviews.
• Subscribe to engineering insights or technical newsletters.
• Participate in workshops, webinars, or discovery sessions.

Collected data points: Full name, business email address, phone/WhatsApp number, organization name, role, and project technical requirements.

1.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device fingerprint, and referral URLs.
• Usage Telemetry: Pages viewed, interaction durations, click events, and site navigation patterns.
• Cookies & Local Storage: We use privacy-compliant cookies and web analytics to assess site performance and personalize session state.

1.3 Third-Party Sourced Information

We may receive professional contact details from public professional networks (e.g., LinkedIn, GitHub) or industry business directories where legally permissible and strictly relevant to business-to-business communications.

2. How We Use Your Information

• Service Delivery: To plan, deliver, and manage client software engineering projects, code reviews, and infrastructure pipelines.
• Technical Communication: To schedule discovery calls, deliver project milestones, and respond to technical support tickets.
• Continuous Improvement: To analyze website performance, developer experience, and optimize digital assets.
• Compliance & Security: To enforce contracts, maintain audit logs, prevent fraudulent intrusion, and adhere to Indian statutory requirements.

3. Legal Basis for Processing

Under the DPDP Act and relevant data privacy frameworks, our legal bases for processing personal data include:

• Explicit user consent (e.g., newsletter subscriptions and cookie preferences).
• Contractual necessity (e.g., executing client master service agreements and sprint deliverables).
• Statutory and legal compliance obligations under Indian corporate and tax legislation.
• Legitimate business interests in safeguarding system security without infringing upon individual privacy rights.

4. Sharing & Third-Party Disclosure

We do not sell, rent, or monetize your personal information. Data is shared exclusively with:

• Infrastructure Providers: Secure, SOC 2 compliant cloud hosts and email dispatchers (e.g., AWS, Vercel) bound by strict non-disclosure terms.
• Legal Requirements: Regulatory bodies or judicial authorities when strictly mandated by applicable Indian laws or court orders.

5. Data Storage, Security & Retention

All personal data is processed and stored securely within India in accordance with the DPDP Act. We employ industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), strict IAM access governance, and continuous vulnerability scanning.

We retain information only as long as necessary to fulfill project engagements, resolve disputes, or satisfy statutory tax auditing obligations (typically up to 7 years under Indian tax laws), after which data is cryptographically sanitized or destroyed.

6. Your Privacy Rights

Under the DPDP Act, you are entitled to exercise the following rights regarding your personal information:

• Right to access summary records of personal data being processed.
• Right to rectify inaccurate or outdated personal details.
• Right to request erasure of personal data where legal retention mandates permit.
• Right to withdraw processing consent at any time.

7. Grievance Officer & Contact Information